From looking at my keyword search logs, I'm finding more and more people interested in a technician's secret for toner. I'm not sure if it's regarding whether or not to refill toner, if remanufactured toner is ok to use in a printer, or if printer techs like me have dirty secrets to unveil. So for this post, I'll answer some of the most common questions I get asked about toner cartridges. If you have questions about toner and/or cartridges, please feel free to comment on this post or submit a quRead More....

I was approached and asked about an HP Color LaserJet 2605dnxi and what exactly the "xi" means. I honestly didn't know off hand but suspected that it had something to do with where the printer could be purchased (in this case it was Costco). First off, here's a brief list of letters HP uses to describe the naming structure of its printers and what they mean. D - Duplex (prints both sides of the page automatically) N - NetworkinRead More....

Recently, I tried to install an old Zebra Eltron 2543 and 3844 parallel thermal label printer on an office computer. I found that no matter what I tried, I always ended up with the generic error message of, "Unable to install printer. Operation could not be completed." When trying to install other printers, I found the same error message popping up rightRead More....

HP fuels the war on the cheapest laser printers by introducing the LaserJet 1020 series printer. It's a direct descendant of the HP 1012 and 1018 printers with a smaller form factor and faster printing speeds.The HP 10XX LaserJet series printers have proven to be a great way to introduce laser printing benefits to home and small businesses. Typically, HP LaserJet printers haRead More....

Hewlett Packard has a great reputation for producing the best printers money can buy. Lately, Brother, Dell, Xerox, and Lexmark have given them a run for their money with low cost printers and ideal solutions. As a printer technician for many years, I've compiled a list of the most common flaws with printers developed by HP and how to get the problem solved quickly and accurately.

Number 10

HP LaserJet 3015/3030/3050/3052/3055 Series Scanner Read More....

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I've just posted a tutorial on PrinterHacks.com on how to easily connect your JetDirect network based printer up to a home network. Of course, there are many different conRead More....