At work, I came upon a CP3505 LaserJet printer that was displaying this error message: RFU LOAD ERROR DOWNLOAD FILE NOW SEND RFU UPGRADE Naturally, I wondered why a perfectly good printer would get to this state. I power cycled the printer which revealed the true error: INFLATE FAILURE DOWNLOAD FILE NOW SEND RFU UPGRADE I looked this error on Google, and found many other people in the same situation with no really good answers. This printer either needed a nRead More....

I had an unusual problem with an HP LaserJet 3050 AIO that left me stumped. I received a 3050 back from a customer because it never worked. They mentioned that it would turn on, but they kept getting an unclearable messaRead More....

From looking at my keyword search logs, I'm finding more and more people interested in a technician's secret for toner. I'm not sure if it's regarding whether or not to refill toner, if remanufactured toner is ok to use in a printer, or if printer techs like me have dirty secrets to unveil. So for this post, I'll answer some of the most common questions I get asked about toner cartridges. If you have questions about toner and/or cartridges, please feel free to comment on this post or submit a quRead More....

Recently, I tried to install an old Zebra Eltron 2543 and 3844 parallel thermal label printer on an office computer. I found that no matter what I tried, I always ended up with the generic error message of, "Unable to install printer. Operation could not be completed." When trying to install other printers, I found the same error message popping up rightRead More....

Hewlett Packard has a great reputation for producing the best printers money can buy. Lately, Brother, Dell, Xerox, and Lexmark have given them a run for their money with low cost printers and ideal solutions. As a printer technician for many years, I've compiled a list of the most common flaws with printers developed by HP and how to get the problem solved quickly and accurately.

Number 10

HP LaserJet 3015/3030/3050/3052/3055 Series Scanner Read More....

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I've just posted a tutorial on PrinterHacks.com on how to easily connect your JetDirect network based printer up to a home network. Of course, there are many different conRead More....